Privacy Policy

1. Introduction

ClaudeFlow ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of our Service.

2. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our Service:

Information You Provide

• Email address (when you purchase a product or subscribe to our newsletter)
• Payment information (processed securely by Dodo Payments — we never store card details)
• Name and contact information for billing purposes
• Communications you send us via email or contact forms

Information Collected Automatically

• Pages visited, time spent on pages, and navigation paths
• Device type, browser, and operating system
• IP address and approximate geographic location (country/city level)
• Referral source (how you found our site)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your purchases and deliver digital products
• Send you transaction receipts, download links, and account information
• Respond to your inquiries and provide customer support
• Send product updates and news if you have opted in
• Analyze usage patterns to improve our website and products
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. Our analytics are powered by DataFast, a privacy-focused analytics platform that does not use invasive tracking or sell your data.

DataFast collects anonymous, aggregated statistics about page views and visitor counts. No personally identifiable information is shared with DataFast.

You can disable cookies in your browser settings. Note that disabling cookies may affect some functionality of our Service.

5. Third-Party Services

We use the following third-party services to operate our business:

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Purchase records: retained for 7 years for tax compliance
• Email communications: retained for 2 years after last contact
• Analytics data: anonymized and aggregated; no personal data retained beyond 90 days

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@claudeflow.so.

8. Security

We implement industry-standard security measures to protect your information, including HTTPS encryption for all data in transit and secure storage for any data at rest. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at privacy@claudeflow.so.